About BiLucky Casino

Who We Are

We operate under Hollycorn N.V., a company registered in Curacao with registration number 144359, based at Heelsumstraat 51, E-Commerce Park, Willemstad, Curacao. Our Bi Lucky brand was created to serve players in Germany, Austria, Switzerland, France, Greece, Spain, Portugal, the United Kingdom, Ireland and Italy, and we've made sure our platform speaks your language — our site is fully localized in English, Deutsch, Francais, Ellinika, Espanol and Portugues. Wherever you're playing from within our supported markets, you'll find a smooth, familiar experience waiting for you.

We take compliance seriously. Our casino does not accept players from certain restricted territories, including Belarus, Brazil, Curacao, Cyprus, Estonia, Georgia, Israel, Latvia, Lithuania, Malta, Poland, Turkey and the United States. We also apply specific regional rules — for example, players from Canada cannot access NYX (NextGen) titles, and bonuses are not available in Croatia and Serbia, while players from Finland and Slovenia are not eligible for deposit-based promotions. These measures help us keep our platform fair, transparent and responsible for everyone who joins us.

Our Gaming Library

When you join BiLucky Casino, you unlock access to almost 11,000 slots and over 10,000 games in total, supplied by 129 different providers. Whether you love classic fruit machines, cinematic video slots, or high-stakes jackpot titles, our Bi Lucky library has something for every taste. We've partnered with industry giants and boutique studios alike, so you'll always find fresh content alongside your favourite names.

Our top providers include names such as BGaming, Evolution, NetEnt, Yggdrasil, Big Time Gaming, Betsoft, Red Tiger Gaming, Relax Gaming and dozens more. We at Bi Lucky believe variety matters, which is why we constantly expand our catalogue rather than resting on a handful of popular titles. Please note that due to licensing restrictions, NetEnt games are not available to players from several countries, including Belgium, Bulgaria, Croatia, Denmark, France, Italy, Portugal, Spain, Sweden, Switzerland and the United Kingdom, among others.

Our Welcome Package and Ongoing Rewards

We want your first experience with us to feel generous. That's why our welcome package spans your first four deposits, offering up to EUR/GBP 1,500 plus 290 free spins (our banner highlights up to EUR/GBP 3,500 + 290 free spins when combined with our High Roller offer). For full details on current offers, check out our BiLucky bonus guide:

• 1st deposit: 100% up to EUR/GBP 250 + 200 free spins on Beware the Deep Megaways (code RODEO)
• 2nd deposit: 50% up to EUR/GBP 250 + 30 free spins on Zeus vs Hades Gods of War (code TRAIL)
• 3rd deposit: 25% up to EUR/GBP 500 + 30 free spins on Zeus vs Hades Gods of War (code QUEST)
• 4th deposit: 25% up to EUR/GBP 500 + 30 free spins on Castle of Fire (code SWIFT)

Beyond the welcome offer, BiLucky Casino runs a Monday Reload bonus of 50% up to EUR/GBP 200 plus 30 free spins (code BOUNTY), and our High Roller Bonus gives qualifying players 50% up to EUR/GBP 2,000 on their first deposit. We also run Prize Drops with a EUR 100,000 pool, cashback through Bilucky Points, and rakeback for our most active members. Minimum deposits start at EUR/GBP 20 for these offers, with 40x wagering on deposit bonuses and 50x on no-deposit and free spin bonuses. Bonuses expire 30 days after activation, and the maximum bet while a bonus is active is EUR/USD/GBP 5.

Our VIP Programme

We created our 30-level VIP programme to reward loyalty from day one. You're automatically enrolled the moment you place your first real-money bet, and your progress is driven by comp points earned through play. Early levels bring free spins and small cash prizes, while later levels pay thousands of euros — and our top prize, reserved for level 30, is a Ferrari 812 Superfast, delivered to you in base trim within 30 business days. Every level-up reward carries just 3x wagering and is credited instantly, so you never wait long to enjoy what you've earned.

Alongside VIP levels, we run the Bilucky Points loyalty scheme: you earn 1 BP for every EUR/GBP 10 wagered on slots, and you can exchange 300 BP for EUR/USD/GBP 1 in cash without ever losing your VIP status. It's our way of making sure that every spin counts toward something.

Banking at BiLucky

We've made deposits and withdrawals as fast and painless as possible. You can fund your account using Visa, Mastercard, bank transfer or cryptocurrencies, with all deposits processed instantly and free of charge. The minimum deposit is USD 10 / EUR 20 / GBP 20, and we don't accept third-party payments under any circumstances.

• Visa and Mastercard withdrawals: 1-3 banking days, fee-free
• Cryptocurrency withdrawals: instant
• Bank-tied methods: up to 3 business days
• Withdrawal limits: USD/EUR/GBP 4,000 daily, 16,000 weekly, 50,000 monthly

Our Bi Lucky team aims to process every withdrawal request within 12 hours, though certain payment methods may take up to three additional days to settle. Progressive jackpot wins are always paid in full, with no cap applied. We do ask that each deposit be wagered three times before it becomes eligible for withdrawal, and we may request identity documents, proof of payment method, or a short video call as part of our standard verification process.

Play Anywhere, Anytime

We know you don't always play from your desktop, so BiLucky Casino is fully available on desktop browser, mobile browser, as a downloadable app, and as a progressive web app. Whichever device you pick up, our Bi Lucky platform adapts instantly, keeping your games, balance and bonuses perfectly in sync.

Our Support Team

We're here for you around the clock. Our support channels include:

• Live Chat: available 24/7, no registration required
• Email: [email protected]
• FAQ: available directly on our website
• Social channels for quick updates and announcements